Shipping & Returns

BUNGKING.COM - PRODUCT RETURN FORM

If you would like to return or exchange an item(s), please fill out the form below and include a copy with your return shipment. For any questions, please email us at sales@bungking.com.

Reason for Return: (Please check one)

☐ EXCHANGE

1. Place a new order online at www.bungking.com for the desired item(s).
2. Ship back the item(s) you want to exchange, and a refund will be issued to the original payment method within 5-7 business days.

☐ RETURN FOR REFUND

1. Ship back the item(s) you want to return.
2. Once the returned item(s) are received in our warehouse, a refund will be issued to the original payment method within 5-7 business days.

☐ STORE CREDIT

1. Ship back the item(s) you want to return.
2. After your return is processed, we’ll issue store credit within 3-5 business days. An email confirmation will be sent when your return is completed, along with instructions for applying the credit to future orders.

Return Item(s):

Return Address:

IMPORTANT RETURN INFORMATION:

• Items must be unopened, in original packaging, and in new condition.
• Used, worn, installed, or damaged parts will not be accepted.
• Custom orders are not eligible for return.
• A 20% restocking fee will apply to all returned items that do not adhere to our return guidelines

Return Shipping & Refunds:

• Customers are responsible for the safe return of merchandise. We are not responsible for returns until they are received at our warehouse.
• We cannot accept C.O.D. (Cash on Delivery) packages.
• Return shipping costs are the responsibility of the customer, unless it is our error.
• We recommend shipping your return via a traceable method and/or insuring your package to ensure safe delivery.
• Refunds will be processed within 5-7 business days after receiving the returned items. Please allow up to one billing cycle for the refund to post to your account, depending on your bank’s policies.

SHIPPING POLICY:

• In-stock items ship from our CA warehouse within 1-5 business days.
• Made-to-order and custom orders will have a lead time of approximately 1-2 weeks. You will be notified of any extended shipping times at the time of order.
• Smaller items ship via USPS Priority Mail; larger items ship via UPS Ground or FedEx Ground.
• Shipping costs must be paid in full before your order ships.
• International orders are shipped via DHL, UPS or USPS International mail.
• Dealer accounts can set up billing to their own shipping carrier account upon request.
• We are not responsible for lost, undeliverable, or unreturned items due to an incorrect address. If a package is returned due to an incorrect or incomplete address, the customer is responsible for paying the re-shipping cost.

For expedited shipping options or any other questions regarding shipping, please contact us at sales@bungking.com.